Terms and Conditions

Terms & Conditions

Effective Date: August 6, 2026

Welcome to Icon Computers. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://icon-computers.in/, and the products and services offered by Icon Computers.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. About Us

Icon Computers is an IT solutions company based in Nagpur, Maharashtra, India, specializing in:

  • Custom Software Development
  • ERP Solutions
  • Laboratory Information Management Software (LIMS)
  • SaaS (Software as a Service) Solutions
  • Website Design & Development
  • Mobile Application Development
  • IT Consulting
  • Hardware & Software Solutions
  • Technical Support & Maintenance
  • Other Digital and Technology Services

2. Acceptance of Terms

By using this website, submitting an enquiry, requesting a quotation, purchasing a service, or communicating with Icon Computers, you acknowledge that you have read, understood, and agreed to these Terms.

3. Use of Website

You agree to use this website only for lawful purposes.

You shall not:

  • Use the website in violation of any applicable law.
  • Attempt to gain unauthorized access to our systems or servers.
  • Upload malicious software, viruses, or harmful code.
  • Copy, reproduce, or exploit any website content without prior written permission.
  • Interfere with the normal operation or security of the website.

We reserve the right to restrict or terminate access to users who misuse our website.

4. Services

Icon Computers provides technology-related services that may include:

  • Software Development
  • ERP Implementation
  • Web Development
  • Mobile Applications
  • SaaS Products
  • Technical Consultation
  • IT Infrastructure Solutions
  • AMC & Maintenance
  • Hardware Supply
  • Cloud Solutions

The exact scope, pricing, timeline, deliverables, and responsibilities for each project shall be governed by the quotation, proposal, agreement, purchase order, or written communication mutually accepted by both parties.

5. Quotations and Pricing

All quotations are subject to change until accepted by the client.

Unless otherwise stated:

  • Prices are quoted in Indian Rupees (INR).
  • Applicable taxes (including GST, where applicable) are extra.
  • Third-party charges such as hosting, domain registration, software licenses, SMS gateways, payment gateway fees, cloud services, APIs, or government fees may be billed separately.

6. Payment Terms

Clients agree to make payments according to the agreed payment schedule.

Depending on the project, payments may include:

  • Advance payment
  • Milestone payments
  • Monthly subscription charges
  • Annual maintenance charges
  • Renewal fees

Failure to make timely payments may result in suspension of services, delayed project delivery, or termination of support until outstanding dues are cleared.

7. Client Responsibilities

Clients are responsible for:

  • Providing complete and accurate project requirements.
  • Supplying content, images, logos, documents, and other required materials.
  • Providing timely approvals and feedback.
  • Granting necessary access to hosting, servers, domains, APIs, or third-party platforms when required.
  • Ensuring that all submitted content does not infringe the rights of any third party.

Project timelines may be extended if required information or approvals are delayed.

8. Intellectual Property

Unless otherwise agreed in writing:

  • Icon Computers retains ownership of its proprietary tools, frameworks, templates, libraries, methodologies, and reusable components.
  • Clients retain ownership of content, trademarks, logos, and materials supplied by them.
  • Ownership of completed project deliverables will transfer to the client only after full payment of all outstanding invoices unless otherwise specified in the agreement.

9. Third-Party Services

Projects may involve third-party services such as:

  • Domain Registrars
  • Hosting Providers
  • Cloud Platforms
  • Payment Gateways
  • SMS or Email Providers
  • APIs
  • Software Licenses

Icon Computers is not responsible for downtime, pricing changes, policy updates, or service interruptions caused by third-party providers.

10. Project Timelines

Estimated delivery timelines are based on the information available at the start of the project.

Delivery schedules may change due to:

  • Requirement changes
  • Delayed client approvals
  • Delayed content submission
  • Technical limitations
  • Third-party dependencies
  • Force majeure events

Reasonable timeline extensions shall not constitute a breach of contract.

11. Support and Maintenance

Support services are provided according to the applicable maintenance agreement, AMC, SLA, or support package.

Unless specifically included in the agreement, future enhancements, additional features, redesigns, or change requests may incur additional charges.

12. Confidentiality

Both Icon Computers and the client agree to keep confidential information shared during the project private and shall not disclose such information to unauthorized third parties, except where required by law.

13. Limitation of Liability

To the maximum extent permitted by law, Icon Computers shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Loss of business
  • Loss of profits
  • Data loss
  • Business interruption
  • Loss of goodwill
  • Loss arising from third-party services
  • Cybersecurity incidents beyond our reasonable control

Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.

14. Disclaimer

While we strive to provide accurate information on our website and deliver high-quality services, we do not guarantee:

  • Continuous or uninterrupted website availability.
  • Error-free operation.
  • Compatibility with every third-party platform.
  • Specific business, financial, or marketing outcomes unless expressly agreed in writing.

All information on this website is provided for general informational purposes only.

15. Termination

Either party may terminate a project or service in accordance with the applicable agreement.

Upon termination:

  • Outstanding payments shall become immediately payable.
  • Access to subscription-based services may be discontinued.
  • Completed work may be delivered only after settlement of pending dues.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

Icon Computers reserves the right to update or modify these Terms & Conditions at any time.

Any revised version will become effective immediately upon publication on this website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts located in Nagpur, Maharashtra.

19. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Icon Computers
17, Madhav Nagar,
South Ambajhari Road,
Nagpur – 440010, Maharashtra, India

Email: info@icon-computers.in
Contact No: 8600111822

Website: https://icon-computers.in/

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