Privacy Policy

Effective Date: August 5, 2026

At Icon Computers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website, icon-computers.in, or use our software, IT, and related services.

By accessing our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. About Icon Computers

Icon Computers is a software and IT solutions company based in Nagpur, Maharashtra, providing customized software solutions, hardware and software solutions, ERP solutions, Laboratory Information Management Software, online examination systems, SaaS-based solutions, website and technology-related services, and other IT solutions.

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or contact us, including:

• Name
• Company or organization name
• Email address
• Phone/mobile number
• Address or location
• Business requirements and project details
• Information submitted through contact or enquiry forms
• Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate visit duration
• Referring website
• Date and time of access

3. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and requests.
• Understand your business and technology requirements.
• Provide quotations, consultations, and proposals.
• Deliver software, hardware, SaaS, and IT services.
• Communicate with you regarding projects, services, or enquiries.
• Provide customer support and technical assistance.
• Improve our website, services, products, and user experience.
• Maintain website security and prevent fraudulent or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website traffic.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party tools or service providers for purposes such as website analytics, communication, hosting, security, payment processing, or other business operations.

These third parties may process information according to their own privacy policies and applicable terms.

Icon Computers does not sell or rent your personal information to third parties for their independent marketing purposes.

6. Sharing of Information

We may share information with trusted employees, contractors, technology providers, service providers, or business partners when reasonably necessary to provide our services or operate our business.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, property, security, or safety of Icon Computers, our customers, or others.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal requirements.

9. External Links

Our website may contain links to third-party websites or services. Icon Computers is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

10. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

11. Your Privacy Choices

Depending on applicable law, you may contact us to:

• Request information about personal data we may hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is being used.

Certain information may need to be retained where required by law or where necessary for legitimate business purposes.

12. Changes to This Privacy Policy

Icon Computers may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Icon Computers
17, Madhav Nagar,
South Ambajhari Road,
Nagpur – 440010, Maharashtra, India

Email: info@icon-computers.in

Website: icon-computers.in